FAQs

What is Kola Wallet?

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Kola Wallet is a mobile application developed to provide you with continuous and permanent assistance in managing your finances and achieving your personal goals. It brings together several interactive features that adapt to your needs while giving you the best possible user experience.

Who is Kola Wallet for?

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Kola Wallet is aimed at all types of people, concerned about improving their financial health but also looking for better control of their finances. The application includes a training module intended to give users didactic concepts in personal finance.

Is the Kola Wallet app paid?

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The Kola Wallet application is available for FREE download on playstore and does not require any payment for its basic formula. However, a paid subscription is available to allow users to access advanced modules of the application. The user can subscribe to a subscription at any time if he wishes, but will continue to have access to the other features for free.

How to install Kola Wallet?

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In order to be able to access the Kola Wallet application, it is very simple. Just go to playstore by clicking here! this will take you directly to the Kola Wallet installation page. This will have to be done from an android smartphone.

How do I get in touch with support if needed?

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For any other need related to the use of Kola Wallet, a large community has been set up to assist you in all your interactions with the Kola wallet application. You can access our vibrant communities on: Telegram | WhatsApp | facebook | Twitter

Can I change my phone without losing my data?

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Yes. You can change mobile phone without fear of losing your data. As long as you have connected with the old phone on the Internet, Kola Wallet will synchronize your data online so that it remains available to you when you reconnect with another device.

How long does it take to make a loan through Kola Wallet?

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The allocation of a loan through Kola Wallet is based on your credit score and the duration of loan allocation varies from user to user. Ideally, a loan application is granted within 7 days. Note that this duration may vary according to certain parameters related to your credit score.

Where can I get video demonstrations?

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Tutorial videos are regularly posted on our youtube account in order to share Kola wallet news with you, but also demonstrations of how to get started with the features of Kola Wallet.